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Account Manager II

AMC - Association Management Consultants, LLC.

Job Posting
Nov. 8, 2018

AMC - Association Management Consultants, LLC (AMC) is a leading association management company providing a full range of management and administrative services for professional non-profit associations of all sizes. We are committed to integrity and innovation with professional, full–valued service for every client and individual partnering with AMC. AMC works with over 40 local and regional trade associations, networking groups and charitable entities.

AMC is looking to add a full time Account Manager to our team. Our account managers act as the primary contact for our associations and are responsible for the overall management of each client.

 

Responsibilities:

  • Events: Plan and manage logistics of meetings, conferences and events, trade events and training courses with oversight from Senior Account Manager. This includes RFPs, venue sourcing and selection, contract negotiations. Coordination of food and beverage, A/V, transportation, off-site events; planning and marketing timelines; working with committees on program/speakers, continuing education credit and documentation; and coordination of marketing materials and communications. Flexible work schedule is required as the work week may be 40 – 45 hours. Some nights and weekend time is possible, based on association programing and events.
  • Membership: Supply clients with membership data as requested. Interact with members for renewals, retention and general inquires. Assists with membership campaigns for new and renewing members.
  • Board/Volunteer Management: Support clients' board of directors and committees; including preparing for and attending board/committee meetings, handling follow up action items taking/distributing board minutes, as required.  Keep clients' leadership informed of issues affecting the association. Keep active rosters of leadership and committee members. Acts as liaison with national and partnering organizations.
  • Accounting: Monitor financials and budget with Senior Account Manager and provide reports to Treasurer via QuickBooks software or the like. Collect, organize and code Accounts Payable, collect receipts from sponsors, members and meeting attendees, process expense reports and check/reimbursement requests with accounting administrator.
  • Communications: Execute communications to the general membership which includes emails, newsletters, social media and web site; work with marketing coordinator on branding guidelines and event collateral.
  • Technology: Develop understanding of Association Management Software (e.g., StarChapter, Wild Apricot, WordPress), survey platforms, email platforms, voting software, payment processing software and national organization software.
  • Association Management: Provide direction regarding overall association strategy as association expert to identify new member programs, trends and other benefits to help grow the association.

 

Qualifications:

  • Bachelor’s degree in business or related field.
  • 2 years of association management, event management or non-profit experience.
  • Excellent customer service skills for interactions with board, members, volunteers, vendors, sponsors and general meeting attendees.
  • Strong communication (written and verbal), proofreading, time management, self-motivated and organizational skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Publisher) and Adobe Acrobat a plus.
  • High level of patience to work with a wide range of client personalities.
  • A very positive, professional and flexible demeanor is required.
  • Must handle a large volume of daily e-mail communication.

 

Benefits:

  • Competitive salary with a complete benefits package.
  • The opportunity to work with a variety of clients across industries such as real estate, finance, healthcare, law, human resources and more.
  • The ability to be challenged to grow professionally alongside an expanding association management company.
  • Insurance including health, vision and dental.
  • Car and cell phone stipends.
  • Ten paid holidays and paid time off based on length of service.
  • Business professional/business casual attire for client events and casual attire in the office.
  • Opportunities to connect with coworkers through fun staff events.

 

 To apply, please submit your resume, salary history and references via email to ginger@amc-texas.com.

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Senior Account Manager

AMC - Association Management Consultants, LLC

Job Posting
Nov. 8, 2018

AMC - Association Management Consultants, LLC (AMC) is a leading association management company providing a full range of management and administrative services for professional non-profit associations of all sizes. We are committed to integrity and innovation with professional, full–valued service for every client and individual partnering with AMC. AMC works with over 40 local and regional trade associations, networking groups and charitable entities.

AMC is looking to add a full time Account Manager to our team. Our account managers act as the primary contact for our associations and are responsible for the overall management of each client.

 

Responsibilities:

  • Events: Plan and manage logistics of meetings, conferences and events, trade events and training courses. This includes RFPs, venue sourcing and selection, contract negotiations. Coordination of food and beverage, A/V, transportation, off-site events; planning and marketing timelines; working with committees on program/speakers, continuing education credit and documentation; and coordination of marketing materials and communications. Flexible work schedule is required as the work week may be 40 – 45 hours. Some nights and weekend time is possible, based on association programing and events.
  • Membership: Supply clients with membership data as requested. Interact with members for renewals, retention and general inquires. Assists with membership campaigns for new and renewing members.
  • Board/Volunteer Management: Support clients' board of directors and committees; including preparing for and attending board/committee meetings, handling follow up action items taking/distributing board minutes, as required.  Keep clients' leadership informed of issues affecting the association. Keep active rosters of leadership and committee members. Acts as liaison with national and partnering organizations.
  • Accounting: Monitor financials, budget and provide reports to Treasurer via QuickBooks software or the like. Collect, organize and code Accounts Payable, collect receipts from sponsors, members and meeting attendees, process expense reports and check/reimbursement requests with accounting administrator. Reviews pricing structure for dues, meetings, sponsorship programs and other non-dues revenue items.
  • Communications: Execute communications to the general membership which includes emails, newsletters, social media and web site; work with marketing coordinator on branding guidelines and event collateral.
  • Technology: Develop understanding of Association Management Software (e.g., StarChapter, Wild Apricot, WordPress), survey platforms, email platforms, voting software, payment processing software and national organization software.
  • Association Management: Provide direction regarding overall association strategy as association expert to identify new member programs, trends and other benefits to help grow the association.

 

Qualifications:

  • Bachelor’s degree in business or related field.
  • 5-7 years of association management, event management or non-profit experience.
  • Experience with operating budgets, QuickBooks, audits and/or financial review.
  • Excellent customer service skills for interactions with board, members, volunteers, vendors, sponsors and general meeting attendees.
  • Strong communication (written and verbal), proofreading, time management, self-motivated and organizational skills.
  • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Publisher) and Adobe Acrobat.
  • Experience with association management systems; proficiency with StarChapter, WordPress, Constant Contact and Wild Apricot a plus.
  • High level of patience to work with a wide range of client personalities.
  • A very positive, professional and flexible demeanor is required.
  • Must be a strategic thinker with the ability to anticipate the needs of the clients; to learn quickly, proactively think, respond calmly to urgent matters, organize details with minimal supervision; and prioritize multiple tasks in a fast-paced, changing environment. 
  • Must handle an large volume of daily e-mail communication.

 

Benefits:

  • Competitive salary with a complete benefits package.
  • The opportunity to work with a variety of clients across industries such as real estate, finance, healthcare, law, human resources and more.
  • The ability to be challenged to grow professionally alongside an expanding association management company.
  • Insurance including health, vision and dental.
  • Car and cell phone stipends.
  • Ten paid holidays and paid time off based on length of service.
  • Business professional/business casual attire for client events and casual attire in the office.
  • Opportunities to connect with coworkers through fun staff events.

 

To apply, please submit your resume, salary history and references via email to ginger@amc-texas.com.

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